Generative AI and Customized Solutions
The Future of Enterprise AI is Human
Application across the enterprise
Sales and Lead Generation
- Schedule Appointments to showcase new products or services.
- Manage large customer databases with ease - support up to 1 million calls per day.
- Ensure agents never miss scripts or say things that can result in regulatory violations, fines, or lawsuits. Automate critical parts of company scripts or industry disclosures.
Customer Service and Support
- Deliver frictionless customer service by quickly resolving common customer needs or questions.
- Provide agents with insightful data and transcriptions from conversations to improve number of successful outcomes.
- Provide answers and information to customers in their language of choice without dropping the call.
Customer Insights and Survey
- Record accurate text transcriptions —even in the presence of stutters, accents, extra words, and imprecise speech.
- Accurately track customer intent and keep detailed logs of interactions to provide for real-time business discovery on what customers are actually saying.
- Assess customer behaviors, uncover product feedback, understand DSAT drivers and blockers to sales conversions.
Enterprise benefits
Scalable
Scale your call center up to 1 million impressions per day. Put your business on track.
Customizable
Utilize generative AI solutions encompassing Voice, Text, and Email for a seamless Omni-channel engagement experience.
Secure
Ensure GDPR and HIPAA compliance, employ 256-bit encryption, and benefit from a diverse network of decentralized servers worldwide.
98% of global executives agree AI foundation models will play an important role in their organizations’ strategies in the next 3 to 5 years
— Accenture Tech Vision 2023: Generalizing AI
All the Powerful Features you need:
Tailored AI Solutions
Adjust pre-trained LLM models with your own data to create custom AI agents for diverse tasks, providing a personalized and efficient solution to meet specific needs.
Unwavering Stability and Reliability
Our platform guarantees an impressive 99.95% uptime SLA, ensuring stable performance, and offers on-demand scalability to accommodate varying workloads with ease.
Multilingual Capabilities for Enhanced Communication
With an extensive selection of over 120 languages, the platform enables the creation of dual language AI agents, enhancing communication and maximizing the effectiveness of sales and service teams on a global scale.
Seamless Integration Flexibility
Integration Agnostic, Eve effortlessly pairs with critical apps in your IT stack, such as Salesforce, Five9 Zendesk, Okta, Google Workspace, Microsoft Teams, and more. For those seeking tailored solutions, the option to build custom integrations using our open API provides unmatched flexibility.