EVE

Always on human-like voice call bot

Bring automation powered by AI to your repetitive calls with customers. Save time. Boost customer service productivity.

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EVE in action

Sell

Promotes your product in cold and warm calls. Qualifies leads and follows up.

Notify

Enables to record, preview, schedule notifications to all your customers at once.

Survey

Conducts surveys interactively. Reports back with robust analytics.

Support

Answers routine incoming calls 24/7. No long waits on hold.


DEMO

EVE VS traditional solutions

Contact Center EVE
Training requires time and money
14 days for onboarding on average
Free and fast
Starts to be productive immeddiately. Register for free
Employee turnover
High, over 30%-40%
Employee turnover
0%
Not predictable quality
Agent conversation quality and tone varies impacting conversion and making it unpredictable
Permanent quality
Delivers constant quality depending on your campaign set up. Shows predictable conversion
Data leakage risks
Human errors might cause data loss or leakage
Security
Stores data on an encrypted Unix servers with limited access
Inflexible
No opportunity to test various scripts during the call to identify the most effective one for a customer
Flexible
Provides opportunity to A/B test call scripts to define the most effective one
Conventional IVR-system EVE
Low conversion
Customer listens to pre-recorded audio message. Recognizes the bot and hangs up in a few seconds
High conversion
Provides communication with a human touch by simulating real human conversation
Doesn’t detect autoresponders
Makes up to 50% of calls to another IVR. Wastes your money and time
Detects autoresponders
Recognizes AVRS and IVR. Follows conversational flow designed for incoming calls
Decreases brand loyalty
Pre-recorded audio calls evoke negative emotions
Brings positive emotions
Interactive calls affect humans positively
SMS EVE
Low information density
70 characters in text message
High information density
Up to 140 characters in voice message
Pay to send an SMS
You pay to send all SMS, but not for customers who open and read them (avr. email read rate 2-10%)
Pay for actual conversations
You pay only for actual successful calls with pay-per-second plan
No feedback
No way to get feedback or customer response in real-time
Interactive communication channel
Rea-time response from customer due to speech recognition or input via keypad
High spam rate
Traditional technology is used for scam. SMS notifications are 10x less effective than calls
Low spam rate
Latest technology allows to monitor campaigns quality to avoid scam
Email EVE
Low speed of information delivery
Average time to open an email from 2 hours
High speed of information delivery
Delivers information or receives a response from the client in real time
Low conversion
Emails convert lower than calls. 35% open rate is high
High conversion
Calls convert higher than emails. Average conversion 75-85%
High spam rate
Emails delivery has a high spam rate. Email go to spam folder, even if a customer subscribed
Low spam rate
Mass cold calls by live agents are stressful. Telespam by IRV solutions is not effective and pricy

Use cases

How she works

High performance

Makes up to 10 000 calls per hour and provides call analytics. 1000 contact center live agents are needed to do the same work

Multitasking

Identifies a sales-qualified lead during the call, sends instant text messages (SMS) to customer or uses CRM query

Intelligence

Understands natural language. Reacts to customer’s question and provides an answer continuing converation real-time. Detects AVRS and IVR robots

Connected

Hands off to a live agent when there are questions she cannot answer or to continue the conversation when needed

Personalization

Enables to communicate to your customers using any real voices or text-to-speech

Human-like

Powered by decision-making algorithms and speech recognition, makes people on the phone think she is human


Monitor performance in personal account

User-friendly interface
Robust analytics
Schedule calls delivery
Conversational flow design
Voice audio recording

News

More

Pricing

Calculate costs
Outbound calls:
Calls type Contact base size Call campaing frequency
Cold sales
Warm sales (Upsale / Clients Return)
Notification
Survey (fill application)
NPS-Survey (vote by press button)
Inbound Calls:
Calls type Number of agents now Number of calls monthly
Automate customer support

Your application is accepted! We will get back to you as soon as possible

Enough of the applications from you today:)

Enter a valid Name

Enter a valid phone number

Enter a valid Email

Error while saving the request, please contact us at the contacts on the site

Our team

Our mission - To let robots do the work, so humans could focus on things that matter.
Meet the fine folks who work hard on the front line and behind the scenes to make EVE better.
Aleksey Skripka

Aleksey Skripka

Founder, CEO, CTO

Anna Skrypka

Anna Skrypka

Co-founder, CBDO

Nick Lyakhovic

Nick Lyakhovic

Director, Customer Success

Licensed representatives

Donets Anatoliy

Donets Anatoliy

Licensed representative, Ukraine

Yuriy Zaritskiy

Yuriy Zaritskiy

Licensed representative, Ukraine

Aleksey Voynash

Aleksey Voynash

Licensed representative, Ukraine

Ivan Akatov

Ivan Akatov

Licensed representative, Russia

Maksim Lyskov

Maksim Lyskov

Licensed representative, Russia

Mihail Vasilyev

Mihail Vasilyev

Licensed representative, Russia

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