EVE

Always on human-like voice call bot

Bring automation to your communication with customers. Save time. Boost productivity.

EVE in action

Sell

Promotes your product in cold and warm calls. Qualifies leads and follows up.

Notify

Enables to record, preview, schedule notifications to all your customers at once.

Survey

Conducts surveys interactively. Reports back with robust analytics.

Support

Answers routine incoming calls 24/7. No long waits on hold.

DEMO

EVE VS traditional solutions

Contact Center	EVE
Training requires time and money 14 days for onboarding on average	Free and fast Starts to be productive immeddiately. Register for free
Employee turnover High, over 30%-40%	Employee turnover 0%
Not predictable quality Agent conversation quality and tone varies impacting conversion and making it unpredictable	Permanent quality Delivers constant quality depending on your campaign set up. Shows predictable conversion
Data leakage risks Human errors might cause data loss or leakage	Security Stores data on an encrypted Unix servers with limited access
Inflexible No opportunity to test various scripts during the call to identify the most effective one for a customer	Flexible Provides opportunity to A/B test call scripts to define the most effective one

Conventional IVR-system	EVE
Low conversion Customer listens to pre-recorded audio message. Recognizes the bot and hangs up in a few seconds	High conversion Provides communication with a human touch by simulating real human conversation
Doesn’t detect autoresponders Makes up to 50% of calls to another IVR. Wastes your money and time	Detects autoresponders Recognizes AVRS and IVR. Follows conversational flow designed for incoming calls
Decreases brand loyalty Pre-recorded audio calls evoke negative emotions	Brings positive emotions Interactive calls affect humans positively

SMS	EVE
Low information density 70 characters in text message	High information density Up to 140 characters in voice message
Pay to send an SMS You pay to send all SMS, but not for customers who open and read them (avr. email read rate 2-10%)	Pay for actual conversations You pay only for actual successful calls with pay-per-second plan
No feedback No way to get feedback or customer response in real-time	Interactive communication channel Real-time response from customer due to speech recognition or input via keypad
High spam rate Traditional technology is used for scam. SMS notifications are 10x less effective than calls	Low spam rate Latest technology allows to monitor campaigns quality to avoid scam

Email	EVE
Low speed of information delivery Average time to open an email from 2 hours	High speed of information delivery Delivers information or receives a response from the client in real time
Low conversion Emails convert lower than calls. 35% open rate is high	High conversion Calls convert higher than emails. Average conversion 75-85%
High spam rate Emails delivery has a high spam rate. Email go to spam folder, even if a customer subscribed	Low spam rate Mass cold calls by live agents are stressful. Telespam by IRV solutions is not effective and pricy

High performance Makes up to 10 000 calls per hour and provides call analytics. 1000 contact center live agents are needed to do the same work	Multitasking Identifies a sales-qualified lead during the call, sends instant text messages (SMS) to customer or uses CRM query
Intelligence Understands natural language. Reacts to customer’s question and provides an answer continuing converation real-time. Detects AVRS and IVR robots	Connected Hands off to a live agent when there are questions she cannot answer or to continue the conversation when needed
Personalization Enables to communicate to your customers using any real voices or text-to-speech	Human-like Powered by proprietary decision-making algorithms and speech recognition, makes people on the phone think she is human

EVE

Always on human-like voice call bot

Bring automation to your communication with customers. Save time. Boost productivity.

Get in touch

EVE in action

Sell

Notify

Survey

Support

DEMO

EVE VS traditional solutions

Use cases

SEAT Importer in Ukraine Grew Test Drives 113% MoM

How EVE helped to gather 5,237 people for InterCharm2017 in 3 days

How EVE increased ROI for Russian training company Business Molodost

EVE.calls Represents CEE and Ukraine in Seedstars Summit 2018 in Switzerland

Hotline to Talk to Saint Nicolaus Launched

Media Featured Saint Nicolaus PR Campaign

How she works

High performance

Multitasking

Intelligence

Connected

Personalization

Human-like

Monitor performance in personal account

Pricing

Get estimates

Our team

Our mission - To let robots do work, so humans focus on things that matter.

Aleksey Skripka

Founder, CEO, CTO

Anna Skrypka

Co-founder, CBDO

Andrei Aleksandrov

Head of Customer Success

Licensed representatives

Donets Anatoliy

Licensed representative, Ukraine

Yuriy Zaritskiy

Licensed representative, Ukraine

Aleksey Voynash

Licensed representative, Ukraine

Ivan Akatov

Licensed representative, Russia

Maksim Lyskov

Licensed representative, Russia

Mihail Vasilyev

Licensed representative, Russia

COUNTRIES